Privacy Policy

1. Introduction

Amber Lounge Pte. Ltd. (“Amber Lounge,” “we,” “our,” or “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or attend our events.

2. Information We Collect

We collect information that you provide directly to us, including:

• —Name, email address, phone number, and postal address
• —Booking and reservation details, including event preferences and dietary requirements
• —Payment information (processed by our third-party payment providers; we do not store card details)
• —Communications with our team, including emails and contact form submissions
• —Technical data such as IP address, browser type, and device information collected automatically through cookies

3. How We Use Your Information

We use the information we collect to:

• —Process and manage your reservations and event bookings
• —Communicate with you about your bookings, including confirmations and updates
• —Send you marketing communications about future events, where you have opted in
• —Improve our services, website, and event experiences
• —Comply with legal obligations and protect our rights

4. Data Sharing

We do not sell your personal data. We may share information with trusted third parties who assist in operating our website, processing payments, or delivering our events, provided they agree to maintain the confidentiality of your data. We may also disclose information where required by law.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records are retained for a minimum of seven years for compliance purposes. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, as well as the right to restrict or object to certain processing. To exercise any of these rights, please contact us at privacy@amberlounge.com.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. For full details, please see our Cookie Policy.

9. Contact

For questions regarding this Privacy Policy, please contact: privacy@amberlounge.com

Amber Lounge Pte. Ltd.
Le Panorama, 57 Rue Grimaldi
98000 Monaco